NIMC Deploys SMS Platform for NIN and Card Services, Others

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The National Identity Management Commission (NIMC) has deployed a Short Message Service (SMS) that allows members of the public to ascertain and verify the authenticity of their National Identification Number (NIN) and access other services.

The services provided by the SMS platform include the Personal NIN Lookup, which allows an individual check his/her NIN; the Card Status Check, which check the print and delivery status of an individual’s National e-ID Card; the Change Telephone Number, which allows an individual change the phone number he/she used during enrolment to a new one where the old phone number is no longer available and the Help, which allows an individual seek help on available services.

In the instance where the individual wants to check his/her NIN, he/she can send the keyword “mynin” to any of the specified numbers (listed at the end of this document) and the result will be the sender’s NIN, provided the phone used for sending the request corresponds with the number the individual supplied to NIMC at the time of registration.

Where the individual seeks to change his/her telephone number, he/she sends “Changeme/FirstName/Surname/OldPhoneNo/Last4digitNIN” and the service will reply with the user’s full name and acknowledgement of the change from the old number to the new number.

In the same vein, where a “cardstatus” request is sent to the specified phone numbers, it returns the state of readiness (where applicable) of the card. Responses include: Card ready but not dispatched, Card ready (where the card is ready, it displays your batch ID and other details to enable you pick up your card), or Card Collected.
Similarly, the “Help” function is sent to any of the numbers listed below in order to seek help on available services where the individual is not conversant with any of the available SMS Card and NIN services.
To request for any of these services, the general public is invited to send the SMS to any of the following numbers: +234 908 000 0871 (Etisalat), +234 903 000 0872 (MTN), +234 705 820 0871 (Glo), and +234 708 420 0871 (Airtel).

Please note that for you to enjoy any of these services, you may be required to opt out of the Do-Not-Disturb (D-N-D) policy implemented by some telecommunication companies on your phone lines. 

Below is the table of the available SMS services, for ease of reference.

S/N Use Case Description Keyword Expected Result
1 Personal NIN Lookup This is used by Individual to check his/her NIN Send “mynin” to any of the numbers below Returns the NIN of the number sending the request
2 Change Telephone Number This is used by an individual to change phone number used during enrolment to a new one in case the old is no longer available. This is for the purpose of SMS notification only. Send “changeme/FirstName
/Surname/OldPhoneNo/last4digitofNIN” to any of the numbers listed below
The service replies with the user’s full name and acknowledgement of the change from the old phone number to the new phone number
3 Card Status Check Checks the print and delivery
status of a National eID Card
Send “cardstatus” to any of the numbers below Returns the state of readiness (where applicable) for a
Request. The mobile number must be known to the system. Responses include:
1] Card ready but not dispatched
2] Card collected
3] Card ready with details for collection
4 Help For clarification and direction on available SMS Card and NIN Services Send “Help” to any of the numbers below Prompts sender for relevant queries on what is available on the platform

Send the keyword(s) to any of these telephone numbers:
1. +234 908 000 0871 (Etisalat)
2. +234 903 000 0872 (MTN)
3. +234 705 820 0871 (Glo)
4. +234 708 420 0871 (Airtel)

You can send feedback on these services to loveday.ogbonna@nimc.gov.ng

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